How To Check the Status of Your Refund
You can see the status of your refund online. Go to the Department website at www.tax.newmexico.gov. Near the center of the page, click Where is my refund? Then enter your ID (social security number) and refund amount to see the status.

When To Call About Your Refund
Before calling about your refund, please allow time for the Department to process your refund claim. Generally, electronically filed returns claiming a refund are processed in two to four weeks. A paper return received in the Department early in the tax season takes six to eight weeks to process. If you file a paper return after March 15, you may not receive your refund for up to 12 weeks.

What You Need

When you call or visit us on the web, make sure to have a copy of your tax return and related information.
We also have an email address that your clients can use, trd-taxreturnhelp@state.nm.us

The phone numbers to call for personal income tax refunds are (505) 827-0827
or toll free at (866) 285-2996